People generally find car services are like stepping into the unknown. The idea of leaving your car in the hands of a stranger can seem counter intuitive and without knowing what’s happening it can also feel little worrying. What’s being done, what parts are being replaced, what exactly should I expect once the service has been completed? With all of this confusion in mind we set out to communicate thoroughly with our customers to give peace of mind and even educate our customers on the process. We feel this is what build trust and separates us from regular mechanical workshops.
Generally car services can be broken into two types; there are the minor services (generally every 10-15 thousand km depending on manufacturer) and the major services (generally every 30-45 thousand kilometres depending on manufacturer). Minor car services are generally rather quick (as little as 90 minutes) and generally only include changing oil and oil filters with a few other minor jobs (see below) also involved. This is in stark contrast to the more comprehensive and more costly business of the major car service. The services vary deeply depending on the make and model of a given vehicle, the most common elements of the major and minor services are listed to the right.
A minor service focuses on changing and topping up fluids and checking over numerous elements to ensure they are in working order. These include inspecting for wear and tear, replacing some elements and testing the following;
· Replacing the oil and oil filter - dirty oil will affect the running of your car.
· Checking the brakes and brake fluid - response time is measured, the depth of the brake pads is measured and brake fluid is topped up if required.
· Checking the leads or coils on a petrol engine - they can last up to a decade but should be checked every service.
· Testing the air conditioning system - to ensure it is running efficiently.
· Testing the steering and suspension - response time is measured and functionality.
· Testing the lights - bulbs will need to be replaced if not working.
· Checking windscreen wipers and washers - important to ensure visibility.
· Check the spark plugs - they are a good indicator of engine condition, greasy spark plugs could indicate an oil leak.
· Check the air filter - it may need to be cleaned or replaced.
· The fuel filter, belts, hoses, the car’s cooling system, battery, exhaust, transmission and tyres are also checked at a minor service.
· This is all on top of our RAA Workshop Multipoint inspection check list
A major service covers all of the above elements, in more depth, with some additional servicing requirements. Here is a list of what is above and beyond a minor service to help you better understand a major car service, some of these items may not apply to your vehicle so we work closely with your genuine service schedule to maintain compliance
· Check and top up all fluids.
· Inspect the vehicle for safety issues.
· Check all external engine belts and hoses.
· Check tyres and pressures.
· Test the battery, cooling system and coolant condition.
· Replace spark plugs, Air filters, Fuel Filters or Cabin Filters
· Repack all wheel bearings if needed - they take all the weight of your car so it is important to look after them.
· Change all transmission oils
A major service will take most of the day on some vehicles. The cost varies depending on the vehicle type and the service which is specified.
Cooling System Repair
Drivability Diagnostics & Repair
Engine Performance Check
Fuel Injection Repair & Service
Fuel System Repair & Maintenance
Ignition System Repair & Maintenance
Radiator Repair & Replacement
Water Pump Repair & Replacement
Catalytic Converter Repair
Exhaust Repair & Replacement
Exhaust Manifold Repair
Muffler Repair & Replacement
Tailpipe Repair & Replacement